Please Note: all names have been withheld for privacy:

"Dear Mr. Branda,

Thank you for your many years of devoted service in the search for ... , our son.
We appreciate your professionalism and your myriad acts of kindness to our family.
Sincerely, with gratitude," Signed ...   ( A Customer in Kirkand, WA )

And another:

"I wanted to share this with you and extend my heartfelt thanks and lasting appreciation."
Signed ...  ( A Customer in Snohomish, WA )